Royal Mail Cyber Incident

UPDATE: 07/02/23

We are now able to dispatch international orders! Please note that Royal Mail are still operating with delays so orders may take longer to arrive than usual. We thank you for your patience. 


UPDATE: 01/02/23

We are now able to dispatch Airmail Tracked orders. Standard Airmail orders are still being held until further notice. We thank you for your continued patience


12/01/23: Royal Mail is continuing to experience severe service disruption to International export services following a cyber incident. As a result, they are temporarily unable to despatch items to overseas destinations, and UK companies have been asked not to post international export items until further notice.

Items that have already been despatched may be subject to delays. All export items already received by Royal Mail are being processed through the Royal Mail UK network and held securely for export processing to recommence as soon as our export despatch systems are available again.

We are hoping this will be rectified soon, but in the meantime, please expect delays on international orders. 

We apologise for the inconvenience caused. 


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